Shipping Policy

Our Shipping Policy was last updated on 03/17/2022.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer: 

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Panda Hoops LLC.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to Pandahoops, accessible from https://www.pandahoops.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Pandahoops. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Standard
    Shipment cost: $3.99 / Free on orders over $49.99 USD.
    Estimated delivery time: 2-10 business days. 
  • Shipping method: USPS Retail Ground
    Shipment cost: $13.25 USD.
    Estimated delivery time: 2-8 business days. 
  • Shipping method: USPS Priority Mail
    Shipment cost: $35.15 USD.
    Estimated delivery time: 1-3 business days. 
  • Shipping method: USPS Priority Mail Express
    Shipment cost: $78.80 USD.
    Estimated delivery time: 1-2 business days.

Overnight delivery is not available.

Delivery delays can occasionally occur. 

Total shipping time

Total shipping time will be the processing time of the order plus the estimated delivery time. Thus, the total shipping time will depend on the shipment method as follows: 

  • Shipping method: Standard
    Estimated delivery time: 3-13 business days. 
  • Shipping method: USPS Retail Ground
    Total shipping time: 3-11 business days. 
  • Shipping method: USPS Priority Mail
    Total shipping time: 2-6 business days. 
  • Shipping method: USPS Priority Mail Express
    Total shipping time: 2-5 business days.

Shipment to P.O. boxes or APO/FPO addresses

Pandahoops ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties and Taxes

Pandahoops takes care for all customs and taxes applied to Your Order. All fees imposed before shipping are included in your order (tariffs, taxes).

Damages

Pandahoops is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us: